Terms of Service

Welcome to Judannea Mystic Collective. By using our website, placing an order, or visiting our store, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities as our valued customer.

General Conditions

• All sales are subject to product availability. If an item you ordered is out of stock, we will inform you and provide options for a replacement, refund, or waiting for new stock.
• Prices listed on our website and in-store may change without prior notice. We strive to keep all pricing accurate and up-to-date.
• Orders are considered confirmed only after you receive a confirmation from our team via your preferred contact method.

Ordering & Delivery

• Orders may be placed online, by phone, or in person. Please provide complete and accurate details to ensure smooth processing and delivery.
• Delivery times are estimates and may be affected by external factors such as weather, traffic, or courier delays. We will keep you informed of any significant changes.
• You are responsible for being available at your chosen delivery address during the agreed delivery window.

Payments

• We accept various payment methods, including digital wallets, bank transfer, and cash on pickup (subject to availability).
• Payment must be completed within 24 hours of receiving your payment instructions. Unpaid orders may be cancelled after this period.

Returns & Refunds

Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.

Use of Content

• All content, images, and materials on our website are owned by Judannea Mystic Collective and may not be used, reproduced, or distributed without written permission.
• You may use our website for personal, non-commercial purposes only.

Privacy

We respect your privacy. Please read our Privacy Policy to understand how we handle your personal information.

Changes to Terms

We may update these terms from time to time. Any changes will be posted on this page. Continued use of our services means you accept the updated terms.

Contact

If you have questions about our terms or need assistance, please contact us at contact@judanneacollective.com or call +63 912 274 9882.