Privacy Policy
At Judannea Mystic Collective, we are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our business—whether you shop in-store, order online, or make inquiries through our website.
Information We Collect
- Personal details you provide (such as your name, address, email, and contact number) when placing an order or making an inquiry.
- Order information, including purchase history and delivery details, to help us fulfill your requests and improve our service.
- Any communication you share with us, such as feedback, questions, or special instructions.
How We Use Your Information
- To process your orders and deliver products or services to you.
- To confirm order details, arrange payment, and provide updates regarding your purchase.
- To respond to your questions, requests, or feedback.
- To comply with legal and regulatory requirements.
How We Protect Your Data
Your information is stored securely and accessed only by authorized team members. We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share certain details only as necessary to complete deliveries or as required by law (for example, with payment processors or trusted couriers).
Retention & Deletion
We retain order records and related communications for as long as required by business, accounting, and tax regulations. Should you wish to update or remove your information, please contact us at contact@judanneacollective.com.
Your Rights & Choices
You may request a copy of your stored personal information or ask us to update, correct, or delete your details at any time, unless we are required to keep it for legal reasons.
Cookies & Analytics
Our website may use cookies to enhance your browsing experience. These are not used to track or market to you, but to support website functionality. If we add analytics or tracking tools in the future, we will update this policy and request your consent where required.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Your continued use of our services means you accept the updated terms.
Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please email us at contact@judanneacollective.com or call +63 912 274 9882.